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Woman alleges elder abuse at DC long-term care facility

An investigation is currently underway at Bridgepoint Continued Care Hospital.

WASHINGTON DC, DC – An investigation is underway into people accused of elder abuse in Bridgepoint Continuing Care Hospital – National Harborside. A woman tells WUSA9 that her 74-year-old mother was left filthy and covered in bedsores at the facility.

“I defend my mother. I love my mother, ”said Valérie Cook.

Photos and video are hard to watch. A desperate Valerie Cook took cellphone evidence of her 74-year-old mother, Lathan Ruth Langley, with grime under her fingernails, matted hair and badly cracked feet with open sores on her toes. Cook said her mother’s condition has only deteriorated since she was admitted to Bridgepoint National Harborside on MLK Avenue, SW after a stroke in 2016. She said her mother recently lost nearly 20 pounds in a month.

“The DACs [certified nursing assistants] recently informed my family and myself that they weren’t going to feed her because she knows how to feed herself,” she recalled.

Cook said she tried to work with nursing staff, transfer her mother and even contact several city agencies, but received little help.

“I mean, soiled clothes that were so stinging, the newly released administrator had to close the drawer quickly because the smell and the flies had just come up,” she said, “I also witnessed mice and droppings in his room.”

WUSA9 learned that DC Health has cited the ease for many health code violations written in a report 2021 that “staff at the facility failed to provide the necessary housekeeping services to maintain a safe, clean and comfortable environment”.

These surprise inspections also revealed that the patients were “left in urine-filled underwear.”

According to the report, a patient referring to a nursing assistant told inspectors “she sometimes forgets to feed me”.

WUSA9 contacted Bridgepoint. CEO Reggie Lee sent us this statement:

“We are saddened to hear of such a complaint, as we strive to provide the best care to those who have entrusted their loved one to us. At this time, we are investigating specific complaints made by the resident’s family. However, in Due to resident confidentiality issues, we are unable to provide further information about this resident’s care Our Nursing Home Administrator, Director of Patient Experience and Director of Quality Management have worked diligently to address any concerns residents or families may bring to our attention.In addition, we take any health code violations seriously and submit detailed remediation plans to agencies that may find deficient practice. of 300 dedicated healthcare heroes wake up every day ready and willing to provide care and assistance to those in need. I am proud of our staff and their willingness to work under difficult circumstances brought on by the public health emergency. »

Cook said she would like to see more staff hired and more training to care for those who don’t have a lawyer fighting for them.

“What about people who need rehabilitation at any age, but especially the elderly, it’s totally helpless. It’s like they’re pushed aside,” Cook said. ” It’s ridiculous. It is the national capital. It shouldn’t happen here.

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